Why Us

Hamilton House Day Surgery

Hamilton House is a licensed day hospital under Commonwealth Government regulations. Since 1997 Hamilton House Day Surgery has been continuously awarded accreditation with the Australian Council of Healthcare Standards (ACHS) with outstanding achievement status, and since 2010, by the American Association for the Accreditation of Ambulatory Surgical Facilities International (AAAASFI). Patient safety is our highest priority at Hamilton House and guaranteed by our prestigious ACHS and AAAASFI accreditation.

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Our Mission Statement

“Our Mission is to provide individualised, high quality Plastic Surgical and Nursing care of a compassionate nature, in a caring medical environment, in conjunction with contemporary professional skills to ensure the optimum health, well being and outcomes for our patients”.

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Hamilton House is fortunate to have a team of highly qualified, experienced, caring and talented nurses who assist Dr. Richard Hamilton in surgery, and expertly care for all our patient’s needs, during and after their procedure at Hamilton House Day Surgery. Many of them you will also see at the initial consultation with Dr. Hamilton at Hamilton House Plastic Surgery, and again in the post op and follow up periods. Our caring staff will be there for you throughout your entire journey with us.

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  • Helen Pettigrew RN, Chief Nurse
  • Garland Ross RN, Theatre Nurse
  • Lavinia Crowe RN, Theatre Nurse
  • Anne Buckley EN, Recovery Nurse
  • Kathy Kerrisk RN, Theatre and Recovery Nurse
  • Philippa Lundy EN, Recovery Nurse

In accordance with the high standards of care offered by Dr. Richard Hamilton and his team, only doctors specialising in anaesthesia are used at our Hamilton House Day Surgery Clinic.

  • Dr. Sctott James Douglas MBBS, BSc, FANZCA
  • Dr. James Trumble BMBS, BSc, FANZCA
  • Dr Stuart Anthony Keynes BM, BS, BE (Hons), FANZCA

Originally from Adelaide, Dr. Scott Douglas graduated in Medicine from Queensland University in 2002 with an MBBS, after previously gaining a Bachelor of Science BSc at the University of Adelaide 1998. Following graduation he entered specialist training in Anaesthesia, rotating through the main teaching hospitals in Adelaide. At the completion of his training he was awarded a Fellowship of the Australian and New Zealand College of Anaesthetists FANZCA in 2010.

Dr. Douglas is a member of the well established Adelaide Anaesthetics Services, a state of the art specialist anaesthetic practice which ensures he is up to date with all the latest developments in anaesthesia for day surgery, intravenous sedation, regional anaesthesia, general anaesthesia, peri operative management and pain control. His expertise, coupled with his calm and reassuring manner will instantly put you at ease. Dr. Douglas will normally see you on the day of surgery, but if you have any medical concerns a pre anaesthetic assessment appointment in advance of surgery can be arranged at his rooms at Adelaide Anaesthetics.

When not conducting anaesthesia at Hamilton House Day Surgery in Adelaide, Scott – a card carrying member of the Port Adelaide football club for 37 years – is at home looking after his young son, attending ballet concerts or renovating his home.

Dr. James Trumble graduated in Medicine from Flinders University in Adelaide in 2007, with BMBS after previously studying Biomedical Science at the University of Adelaide. He then entered specialist training in Anaesthesia, rotating through the main teaching hospitals in Adelaide and an attachment in Perth. At the completion of his training in 2015 he was awarded a Fellowship of the Australian and New Zealand College of Anaesthetists (FANZCA).

Dr. Trumble is a member of the newly established Pulse Anaesthetics Group, a state of the art specialist anaesthetic practice in Adelaide, and is well versed in all the latest developments in anaesthesia for day surgery, intravenous sedation, general anaesthesia, peri operative management and pain control. His warm and professional manner immediately inspires confidence. Dr. Trumble will normally see you on the day of surgery but if there are any medical concerns a pre anaesthetic assessment can be arranged at his rooms at Pulse Anaesthetics in advance of surgery.

An avid supporter of the Adelaide Crows Football Club, when not conducting anaesthesia at Hamilton House Day Surgery in Adelaide, James is at home chasing after his young son, playing golf or preparing for his next overseas skiing trip.

Dr Stuart Keynes, originally from Adelaide graduated in Medicine from Flinders University in 2007 with BMBS after previously gaining a Bachelor of Mechanical Engineering BE (Hons) at the University of Adelaide 1999. After graduating from medicine he entered specialist training in Anaesthesia rotating through the main teaching hospitals in Adelaide.

At the completion of his training he was awarded a Fellowship of the Australian and New Zealand College of Anaesthetists (FANZCA) in 2015. He is a member of the newly established Pulse Anaesthetics Group, a state of the art specialist anaesthetic practice in Adelaide.

Stuart is up to date with all the latest developments in anaesthesia for day surgery, intravenous sedation, regional anaesthesia, general anaesthesia, perioperative management and pain control, and also has experience in retrieval medicine with MedSTAR, part of the SA Ambulance service.

He has a very reassuring and confident manner, and is universally liked by the staff at Hamilton House and the patients. Stuart will normally see you on the day of surgery but if there are any medical concerns we will arrange for a pre anaesthetic assessment at his rooms at Pulse Anaesthetics well in advance of surgery.

When he is not conducting anaesthesia at Hamilton House Day Surgery in Adelaide Stuart is at home looking after his two young children, keeping himself fit with mountain biking or planning his next rock climbing venture.

As well as our state of the art electronic equipment, 3D technologies and facilities at Hamilton House Day Surgery in Adelaide, Dr. Richard Hamilton uses only the finest quality Stille instruments to conduct his plastic surgery procedures in Adelaide.

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Handcrafted in Sweden using only the very highest possible grade stainless steel, Stille surgical instruments are regarded as the world’s best and are famed for their unique balance and durability, giving surgeons the most precise instrument possible to enhance surgical perfection. Dr. Hamilton personally selects his instruments from the Stille factory in Sweden, in the knowledge that nothing but the very finest tools are good enough for his patients to ensure safer and more efficient plastic surgery.

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You can judge a plastic surgeon by the instruments he or she uses, and for Dr Richard Hamilton only the best will do.

Infection Prevention and Control

Hamilton House has a comprehensive infection prevention and control program in place.  Our facility and staff are regularly audited for compliance with the National Infection Prevention and Control Guidelines, the Australian Standards for Disinfection and Sterilisation (AS4187 & Acorn), and the National Safety and Quality Health Service Standards (NSQHS). Our infection rate for the period July 2014-June 2015 was a low 0.05%.

Hand Hygiene Australia program

Hamilton House is committed to the Hand Hygiene Australia program and conducts continuous audits to ensure staff compliance.

Medical Advisory Committee

Hamilton House has a formal Medical Advisory Committee MAC, with wide clinical representation, including a Plastic Surgeon, a Specialist Anaesthetist, a Pathologist, an Infection Control Physician and our Chief Nurse.  The committee has the ability to co-op other specialist members and even consumers as required.  The MAC oversees clinical compliance and guides Hamilton House in its renowned standards of excellence.

Clinical Indicators

Clinical Indicators are measures of elements of clinical care, which when assessed over time, may provide a method of assessing the quality and safety of care.  Hamilton House collects a number of clinical indicators that are regularly benchmarked with Australian Council on Healthcare Standards (ACHS), and with an Independent Day Surgery Benchmark Group interstate, comprising of like Day Surgery facilities.

The results for January to June 2015 include:

  • Failure to arrive 25%
  • Unplanned overnight admission 13%
  • Unplanned delay in discharge 0%
  • Medication error / Adverse drug reaction 0%
  • Unplanned return to operating theatre 0%
  • Hospital acquired infection  0%
  • Patient falls  0%

Hamilton House consistently scores at top or near top when benchmarked against other facilities.

Pre Op and Discharge Information

Hamilton House Day Surgery provides comprehensive written and oral information, both before and after surgery, to assist patients and their carers to be fully informed, well prepared and in control of their planning routine for discharge and follow up.

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Patient feedback

All patients are given the opportunity to provide feedback, formally and informally.  This feedback is treated with the utmost confidentiality, and may be provided anonymously.  Your opinion is important to us so when you receive a survey, we encourage you to take the time to fill it in. There have been a number of positive changes to patient information sheets and the practices at Hamilton House Day Surgery as a result of patient feedback over the years.  All feedback is de-identified and tabled at our monthly Quality Activities Committee, meetings as well as our Medical Advisory Committee.

In 2015 the following results were recorded from formal surveys conducted:

  • Patient Satisfaction Survey  96%
  • Carer Satisfaction Survey 97%
  • Anaesthetic Satisfaction Survey 95%
  • Post op discharge follow up telephone calls 5%

How can you help us manage Safety and Quality?

We value feedback from our patients and their carers, and find it very helpful in constantly striving to achieve clinical excellence.  Please feel free to let one of the staff know if you would like to assist with reviewing any of our Safety and Quality initiatives.

Would you like further information?

Our Chief Nurse Helen Pettigrew, will be very happy to discuss any questions or concerns you may have with our Safety and Quality standards and procedures.  She can be contacted by phone on 08 8272 6666 or by email admin@hamiltonhouse.com.au

Reconstructive Surgery (Skin Cancer, Hand Surgery, Injuries)

Where patients have private hospital cover* and where there is a Medicare Item number for the procedure, Hamilton House Day Surgery will bill the fund directly for the Theatre and Facility fees. For patients having an excess or exclusion, gaps are payable on the day of admission. Whilst we encourage patients to contact their insurer if they are in doubt about the details of their policy, Hamilton House Staff will assist by doing an online check via your health fund. Uninsured patients are asked to pay the Day Surgery Fees on admission.

*Please note ‘Extras’ cover does not assist with Hospital and Day Surgery costs.

Hospital Insurance

Hamilton House has ongoing contracts with all the major Health Funds (BUPA, Medibank Private, Health Partners, HCF, Teachers Health, Police Health,  Defence Health, including Department of Veterans Affairs (DVA) which will cover members according to the level of their policies for their Day Surgery costs. Patients with top cover are normally fully covered as are DVA Gold Card holders.

Cosmetic Surgical Procedures

Where there is no Medicare item number as for a cosmetic or aesthetic procedure, the Day Surgery Fee, the surgeon’s fee and the anaesthetic fees are paid some days prior to admission. GST may apply for cosmetic surgery.